Welcome to IG International!
IG International is the trademark of IG International Private Limited (“IG”), a company incorporated under the provisions of the Companies Act, 1956 with its corporate office at 604, F-85/86, APMC Fruit Market, Vashi, Navi Mumbai.
1.1. IGiscommittedtorespectingyourprivacyandarecommittedtowardshonouringand protecting thesame.
1.3. This Policy applies to those who visit this website being www.iginternational.net, or whoseinformationIGotherwisereceivesinconnectionwithitsservices.Forthepurposesofthis Policy, ‘You’ shall mean the person who is providing their Personal Information(“Users”).
1.4. Users are advised to read and understand this Policycarefully.
1.6. By using the IG Imported Fruits platform and the services (“Platform”), you agree and consenttothecollection,transfer,use,storage,disclosureandsharingofyourinformationas described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Platform. If you continue to access this Platform, you deem to have given yourconsent.
This Policy is applicable to those Users who provide their Personal Information to IG, including, but not limited to:
2.1 Users of IGwebsites;
2.2 IG’s employees and associated third parties, asapplicable.
3.1 ‘Personal Information’ as defined in Information Technology (Reasonable security practicesandproceduresandsensitivepersonaldataorinformation)Rules,2011means“any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.”
3.2 IGcollectsinformationaboutyouwiththeintenttoprovideyouwithbetterservicesand offerings. IG collects the following PersonalInformation:
3.2.1 Name,gender,e-mailaddress,password(forIGwebsiteaccount),country,city,contact number, company / organization the User is associatedwith;
4.2 Tosetup,manageandofferproductsandtoenhancetheservicestomeettheUser’s requirements;
4.3 To provide ongoingservice;
4.4 To meet legal and regulatoryrequirements;
4.5 To resolve technical issues and troubleshootproblems;
4.7 To keep Users apprised of IG’s promotions andoffers;
4.8 To customize Userexperience;
4.9 To detect and protect IG from error, fraud and other criminalactivities;
4.10 To enforce the Terms and Conditions;and
4.11 Otherreasonswhich,priortobeingputintoeffect,shallbecommunicatedtotheUsers through an update carried out to thisPolicy.
5.1 IGwillnotuseyourFinancialInformationforanypurposeotherthantocompletea transaction with you. IG does not rent, sell or share your Personal Information and will not disclose any of your Personally Information to thirdparties.
5.2 For the use of the Platform and purchase of products, you may be required to pay IG with a credit card, wire-transfer, or debit card through IG’s third party payment gateway provider and such third party payment gateway provider may be required to collect certain Financial Informationfromyouincluding,butnotrestrictedto,yourcredit/debitcardnumberoryourbank account details (collectively referred to as “Financial Information”). All Financial Information collected from the Users’ by IG’s third party payment gateway providers will be used only for billing and payment processes. The verification of the Financial Information shall be accomplished only by the User through a process of authentication in which IG shall have no role toplay.
5.3 The Financial Information collected from the Users is transacted through secure digital platforms of approved payment gateways which are under encryption, thereby complying with reasonably expected technology standards. While IG shall make reasonable endeavours to ensure that the User’s Personal information and the Financial Information is duly protected by undertakingsecuritymeasuresprescribedunderapplicablelaws,theUserisstronglyadvisedto exercise discretion while providing personal information or Financial Information while using the Platform given that the internet is susceptible to securitybreaches.
5.4 AllinformationcollectedfromtheUsersbyIGismaintainedinelectronicformonservers and / or cloud systems and shall be accessible by certain employees of IG. The User informationmayalsobeconvertedtophysicalformfromtimetotime.Regardlessofthemanner of storage, IG shall make commercially reasonable endeavours to ensure that the User information is rendered confidential, and will disclose User information only in accordance with the terms of thisPolicy.
5.5 To third parties such as judicial authorities and government agencies mandated under the law for the purpose of verifying of identity, or for the prevention, detection, investigation includingcyberincidents,prosecutionandpunishmentofoffencesorwhenrespondingtocourt orders, or legal process or, to establish or exercise our legal rights, or to defend against legal claims.
5.6 Intheeventofamerger,acquisition,financingorsaleofassetsoranyothersituation involving the transfer of some or all of IG’s business assets, IG may disclose Personal Information to those involved in the negotiation ortransfer.
5.8 The User consents to IG reproducing / publishing all testimonials and reviews given by the User (whether on the Website, social media platforms, or in any other manner whatsoever) in relation to IG or any of the products, together with the User’s name and location, on the Platform, on such page and in such position as IG may determine in its sole discretion. The UseragreesthatIGmayeditthetestimonialsandreviewsprovidedbytheUserandreproduce/ publish such edited or paraphrased versions of the testimonials and reviews on the Platform. If the User has any concerns with the reproduction / publication of any testimonial or review providedbytheUseronthePlatform,theUsermaycontactIGatinfo@iginternational.net.
6.1 ThePersonalInformationprovidedbyyoushallnotberetainedbyIGforlongerthanitis required for the purposes for which it was processed in accordance with legal, regulatory, contractual or statutory obligations asapplicable.
6.2 AttheexpiryofsuchperiodyourPersonalInformationwillbedeletedorarchivedin compliance with applicablelaws.
6.3 ThePersonalInformationoftheUsersisonlycollectedwhenitisforalawfulpurposein connection with the function or activity carried out by IG and when the collection of such Personal Information is considered to be necessary for IG’spurpose.
7.1 YoumayhavecertainrightsrelatingtoyourPersonalInformationprovidedforunder applicable laws ofIndia.
7.1 YoumayhavecertainrightsrelatingtoyourPersonalInformationprovidedforunder applicable laws ofIndia.
7.2.1 request erasure of your Personal Information in certaincircumstances;
7.2.2 requestrestrictionoftheprocessingofyourPersonalInformationincertain circumstances;
7.2.3 object to the processing of your Personal Information in certaincircumstances;
7.2.4 lodgeacomplaintwiththegrievanceofficerasprovidedbelowinClause14ofthis Policy.
8.1 ByprovidinginformationtoIG,you,herebyspecificallygrantconsenttoIGtocollectand save your Personal Information. You further consent to use your Personal Information for future opportunities.
8.2 As per the applicable data protection laws in India, your consent will not be taken in situationswhereyourPersonalInformationistobesharedinpursuanceofadheringtoalegal obligation.
9.1 TheprovidersofthePersonalInformation,priortothecollectionofinformationwillbe given an option to not provide the data sought to becollected.
9.2 Theprovidersofinformationalsohavetheoptiontorevoketheirconsentatanytime during which they are availing ourservices.
10.2 For this purpose, you have the option of reviewing, amending or making changes to the PersonalInformationyouprovidetoIG,intheeventoflossofaccessdetailsbywritingtouson firstname.lastname@example.org.
11.1 IGiscommittedtowardsprotectingandsafeguardingyourPersonalInformation.IG takes all reasonable measures to ensure that the data provided by you issecured.
11.2 IG follows all security norms, hence mode of payment made by the User issecured.
11.3 IG seeks to comply with the practices and procedures as prescribed under the InformationTechnologyAct,2000andtherulesthereundertosecureyourPersonalInformation.
11.4 ByacceptingthetermsofthisPolicy,youagreethatthestandardsandpracticesbeing implemented by IG, are reasonable and sufficient for the protection of your Personal Information.
12.1 IG reserves the right to update, change and modify this Policy at anytime.
12.2 Such changes shall be effective immediately upon posting to thePlatform.
13.1 NopersonalinformationisautomaticallycollectedfromanyvisitorsofthePlatformwho are merely perusing or browsing the Platforms (“Visitor”). Nevertheless, the provisions of this Policy are applicable to Visitors, and Visitors are required to read, understand and accept the privacy statements set out herein, failing which they are required to leave the Platform immediately.
13.2 A User will not merely be a Visitor if the User has willingly submitted any personal information (including phone numbers, email addresses, responses to surveys, etc.) to IG through any means, including email, telephone calls, telephonic messaging or while availing or signing-up for the services. All such Visitors will be deemed to be, and will be treated as, Users forthepurposesofthisPolicy,andinwhichcase,allthestatementsinthisPolicyshallapplyto theUser.
13.3 If you, as a Visitor, have inadvertently browsed any other pages of the Platform prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting the Platforms should ordinarily clear all temporary cookies installed by IG. All Visitors, however, are encouraged to use the “clearcookies”functionalityontheirbrowserstoensuresuchclearingordeletion,asIGcannot guarantee, predict or provide for the behaviour of the equipment of all the Visitors of the Platform.
13.4 If you are accessing the Platform from outside India, it is solely your responsibility to ensurethatyouraccessdoesnotbreachorviolateanylocalornationallawapplicableinthe place from where you are making the access, for the time being inforce
14.1 Incaseyouhaveanycomplaintsand/orgrievancesinrelationtotheprocessingofyour PersonalInformation,thecomplaintsregardingthesamecanbesenttoIG’sgrievanceofficer.
14.2 The said complaint and/or grievance to be writtento: